Support

Get Certaic working in your environment.

Deployment, enrollment, browser health, policy behavior, and pilot support for managed environments.

Extension installed but not enrolled, token rejected, or installation not appearing as Healthy.

Governance changes not reaching a browser or a browser applying an unexpected policy version.

Warn, justification, Block, or open-tab enforcement behaving differently than expected.

Agent offline, stale observations, version mismatch, or device identity issues.

Revoking browser/endpoint identity, removing managed deployment, and customer-data cleanup.

Questions about permissions, data handling, evidence, identity, or production controls.

Support mailbox and production escalation details should be finalized before the first public store listing or customer deployment.